Return & Refund Policy
Exchange & Return Policy
Exchange / Return Period
· Requests must be made within 7 days of delivery.
Exchange Policy
· Free replacement will be provided if the delivered item is incorrect or defective.
· For customer-initiated exchanges (such as change of size, model, or color), the customer is required to:
o Send the product back to our warehouse address before a replacement is issued.
o Pay a return shipping fee of Rs. 150.
Return & Refund Policy
· Returns are accepted only in cases where the item received is incorrect or defective.
· Once the returned item is received and verified, a store credit voucher will be issued.
(Note: No cash refunds are provided.)
· No returns are accepted for change of mind. (Exchange Policy Valid)
Eligibility Criteria
To be eligible for an exchange or return:
· The item must be unused and in its original condition.
· All tags, invoice, and original packaging must be intact.
How to Initiate
Contact customer support:
o Phone: +92 331 4025247
o Whatsapp 03314025247
Exchange & Return Policy
Policy |
Details |
Exchange/Return Window |
Within 7 days of delivery |
Free Replacement |
If the item is incorrect or defective |
Customer-Initiated Exchange |
Rs. 150 return shipping + send item to warehouse before replacement |
Return & Refund |
Only for incorrect/defective items — refund as store credit voucher |
Not Accepted |
Returns for change of mind |
Eligibility |
Unused, tags intact, invoice & original packaging must be included |