At Clair.pk, we want you to be completely satisfied with your purchase. Here's an easy-to-understand guide to our return and refund policies:

Refunds:
If the product you ordered is unavailable or out of stock, we will issue a full refund. We will notify you if we're unable to fulfill your order.

Replacement:
If your product arrives with a fault or defect, you can request a replacement within 7 working days from the delivery date. Please let us know on the same day you receive the product if you find any issues, and we will arrange a replacement.

Important Notes:

• Returns for reasons like "changing your mind" or "not liking the product" are not eligible for a refund or replacement.
• The product must be unused and in its original condition, including packaging, to be eligible for a replacement.
• Return shipping charges are to be paid by the customer if you are sending the product back for replacement.

If you have any questions or concerns, our customer service team is here to help. We’re committed to making your experience with Clair.pk a positive one!