Privacy Policy

Last Updated: [December 10, 2025]

This Privacy Policy explains how we collect, use, and protect your personal information when you place an order for our mobile covers or interact with us through our website, WhatsApp, social media, or any other platform.

1. Information We Collect

We collect the following customer information for order processing:

  • Name
  • Delivery Address
  • Contact Number (Phone/WhatsApp)
  • Order Details (products, quantity, etc.)
  • Email address (if provided)

2. How We Use Your Information

Your information is used for:

  • Processing and delivering your order
  • Contacting you for order confirmation or updates
  • Providing customer support
  • Maintaining records for business and accounting purposes

We do not use your information for marketing without your consent.

3. Sharing of Information

We do not sell or share your personal information with unrelated third parties.
Information is only shared with:

  • Courier/delivery services to deliver your order
  • Payment service providers for processing payments
  • Legal or government authorities when required by law

4. Data Protection & Security

We take reasonable steps to secure your information by:

  • Restricting access to authorized personnel only
  • Keeping customer data in protected systems
  • Ensuring secure communication where possible

However, no online system is completely risk-free, and by using our services, you acknowledge this.

5. Data Retention

We keep your data only as long as needed for:

  • Fulfilling your order
  • Legal, tax, and business record requirements

You may request removal of your data at any time unless restricted by law.

6. Your Rights

You can request:

  • Access to your stored information
  • Correction or updates
  • Deletion of your personal details
  • To stop receiving messages (except for order-related communication)

Contact us using the details below to exercise these rights.

7. Cookies & Website Use

(Include this if you have a website)
Our website may use cookies to improve the user experience. You can disable cookies through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted with an updated “Last Updated” date.

9. Contact Us

For questions, concerns, or data requests, you can contact us at:

📩 Email: info@clair.pk
📱 WhatsApp: 0331-4025247